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Return & Refund Policy

We want you to feel confident when purchasing from Hey Gummy. If something’s not right, we’re here to help — with a clear, fair return policy that puts your satisfaction first.

🗓️ 30-Day Refund Guarantee

You have the right to request a return or refund within 30 days of your purchase date. This applies only to products that are unopened, unused, undamaged, and in their original condition.

📦 Return Conditions

To be eligible for a refund:

  • The product must not be opened or consumed

  • The packaging must be intact and undamaged

  • Returns must be initiated within 30 days of receiving the product

  • The customer is responsible for return shipping costs

  • Products must be sent back to the return address we provide after approval

Hey Gummy reserves the right to refuse any refund if the product appears to have been opened, tampered with, used, or damaged in any way.

💳 Refund Method

Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed and automatically applied to your original payment method within a few business days.

✉️ How to Request a Return

Before sending anything back, please contact us at info.heygummy@gmail.com with:

  • Your order number

  • Reason for return

  • Photo of the product (if applicable)

We will guide you through the return process and provide the correct return address.

Thank you for trusting Hey Gummy. Our goal is to support your wellness journey with transparency and care.